Photo of Reginald Parson
Reginald Parson Signature
Reggie Parson
Interim Assistant Vice President & Chief of Police
San Francisco State University Police Department

News and Information:

April 2, 2020

In response to the shelter-in-place (link is external) order that was issued by the City and County of San Francisco, the San Francisco State University Police Department has made modifications to services that we provide to our community. These modifications are intended to help mitigate the spread of COVID-19, and they will remain in effect until the shelter-in-place has been lifted for our community. For more information about COVID-19, visit the University COVID-19 website or the San Francisco Public Health Department’s website (link is external).

The San Francisco State University Police Department remains dedicated to serving our community. When calling us, please be patient, and be prepared to answer additional questions from our dispatchers that will help assess the exposure to risk for any first responders who are sent to assist you.

To meet shelter-in-place and social distancing standards, our dispatchers will ask a series of questions to determine whether your request can be effectively handled over the phone. Our officers will handle calls for service over the phone instead of making in-person visits when their presence isn’t required. Our police officers will continue to respond in-person to all emergency calls and where the situation demands it. These measures are only temporary and will keep everyone safer during the COVID-19 pandemic.

The University Police Department lobby will be open for essential safety assistance but will be monitored remotely, and the front counter will not be staffed. A white phone inside the University Police Department lobby can be used to directly contact someone in our Communication Center who will assist you. If you have questions or need assistance, call the Communications Center at (415) 338-7200.

All non-essential in-person services, including LiveScan, have been suspended and will remain so until the shelter-in-place for our community has been lifted. All trainings offered by our department, such as Rape Aggression Defense, Citizen’s Police Academy and Active Threat trainings, have been suspended. Please visit our website for online Active Threat Training.

Lost and found property will be accepted during the shelter-in-place but will be limited to items with identification or high-value items such as cash, jewelry or electronics. We will no longer accept perishable items, liquids, wet and dirty items, miscellaneous clothing, accessories, bags and backpacks or items that do not contain owner identification. If the bag or backpack contains high-value items, currency or identification, it will be accepted. Property can only be retrieved by calling (415) 338-2306 to make an appointment.

We understand the impact these modifications may have on our community, but your health and safety are our No. 1 concern. We will continue to keep you informed regarding modifications to our services. The SF State University Police Department’s mission has not changed, and we thank you for your patience and understanding during these times.