SafeWalk

The University Police Department is committed to supporting the safety and accessibility needs of the campus community. Our services include: 

• SafeWalk Service: Available to students, faculty, staff, and campus visitors who prefer not to walk alone, particularly during evening hours.
• Mobility Transport Assistance: Monday - Friday, 8:30 AM - 4:30 PM, for the campus community with temporary or permanent disabilities.

For more information on mobility transportation, please visit https://parking.sfsu.edu/SafeWalk-Mobility-Transportation-Request

A SafeWalk is provided for your safety at your request 24/7. A mobility transport is provided in instances of limited mobility. The mobility transport is available to students, faculty, staff and guest with temporary or permanent disabilities.

For questions, concerns, or approval regarding scheduled mobility transports, please contact transprt@sfsu.edu. If you require a reasonable accommodation for prescheduled rides, please complete the request form online at https://parking.sfsu.edu/SafeWalk-Mobility-Transportation-Request . 

• SafeWalk Service: SafeWalks are provided by trained, uniformed Student Community Service Partners, Community Service Specialists, or University Police Officers. These escorts are available to ensure your safety while walking on campus, especially during evening or nighttime hours.
• Mobility Transport Service: Mobility transports are typically provided by Student Community Service Partners and Community Service Specialists. In limited circumstances, University Police Officers may assist with mobility transport when other personnel are unavailable. 

Both services are coordinated by the University Police Department to promote safety, accessibility, and inclusion across campus. 

This service is only provided by uniformed staff. You may request to only have a Student Community Service Partner or Community Service Specialist provide the service; however, this is only available when they are on duty. Police Officers work 24/7 and year-round.

SafeWalks are provided to all on-campus buildings, attached residential properties, and parking lots. SafeWalks are also provided to off-campus residential properties. Mobility transports are limited to on-campus properties such as academic buildings, parking lots, and attached residential properties. See attached map.

Attached residential properties are Mary Ward Hall, Mary Park Hall, Centennial Village Apartments, Towers Junior Suites. Off campus residential properties are University Park North, University Park South, and Manzanita Square.

SafeWalks are walking and may be accompanied by a DCS member on foot or on a bicycle. Mobility transports are provided by on-campus open air carts which are not legally permitted on public roadways.

These services are not taxi services and are strictly used to provide a safe environment for you while you travel on campus to and from on-campus buildings, attached residential properties, off-campus residential properties and campus parking lots. DCS employees will not take you to the mall nor will they wait for you while you conduct errands. Our services are in high demand and misuse may lead to longer wait times for those in need.

These services are provided on a first come first served basis. The times are determined by the number of requests, distance traveled, and the number of staff providing such services. Community Service Specialists and Police Officers are used only if no Student Community Service Specialist are on duty. If you require a reasonable accommodation to have pre-scheduled rides, please complete the request form online at https://parking.sfsu.edu/SafeWalk-Mobility-Transportation-Request .

Any student, faculty, staff, or guest conducting university related business may request for the services. 

We strive to provide these services 24/7 and 365 days a year. However, unforeseen circumstances may delay or prohibit such services. Situations that may affect these services are but not limited to:

• Emergency situations requiring higher priority response
• Cart malfunction
• The amount of request and the number of staff assigned to assist

Please call 415-338-7200 for assistance then press "0" to speak directly with a dispatcher. Advise the Dispatcher of the type of service you require. If you require mobility transportation assistance due to mobility issues, a cart service will be provided for on campus transport only.